Is iCIMS a good company to work for?

iCIMS has an overall rating of 3.1 out of 5, based on over 867 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 49% of employees would recommend working at iCIMS to a friend and 29% have a positive outlook for the business. The best reviews about iCIMS have been left by employees working as Manager , Technical Support Engineer and Account Manager .

Does iCIMS pay their employees well?

According to anonymously submitted Glassdoor reviews, iCIMS employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iCIMS. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at iCIMS?

49% of iCIMS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iCIMS 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at iCIMS?

Sales Development Representative (SDR) (31) , Technical Support Engineer (31) , Sales (26) , Software Engineer (23) , Account Executive (20) , Account Manager (19) , Customer Success Manager (19) , Manager (14) , Marketing (13) , Implementation Manager (12) , Senior Software Engineer (12) , Anonymous (8) , Enterprise Account Executive (8) , Sales Development Representative (6) , TSE I (6)

What are the pros of working at iCIMS according to real employee reviews?

"Great culture and hiring experience" ((in 92 reviews)); "Great people to work with in my team then and my Director at the time in EMEA was tremendously supportive." ((in 82 reviews)); "Benefits are great" ((in 61 reviews)); "Work life balance is good" ((in 43 reviews)); "Everyone I met was friendly and professional and genuinely seemed to enjoy working there." ((in 24 reviews))

What are the cons of working at iCIMS according to real employee reviews?

"Management is poor" ((in 27 reviews)); "Inexperienced managers aren't developed and often manage their teams into the ground." ((in 23 reviews)); "Frequent layoffs and restructuring (RIFs) create uncertainty." ((in 16 reviews)); "Sales is favored by upper management over other departments." ((in 10 reviews)); "Absolutely no training on day to day." ((in 9 reviews))

What are employees saying about iCIMS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iCIMS layoffs and their outlook for job security at iCIMS in 2026.

What are the top reviewed iCIMS locations?

Holmdel , Matawan , Denver , New York , Hazlet , San Jose , Jersey City , New Brunswick , San Francisco , Philadelphia , Edison , Newark , Dallas , Atlanta , Allentown , Asbury Park , Bradley Beach , Elizabeth , Freehold , Keyport , Oceanport , Old Bridge , Piscataway , Toms River , Birmingham , Charlotte , Winston-Salem , Texas City , Nashville , Indianapolis

iCIMS reviews

3.1

49% would recommend to a friend

(794 total reviews)

Jason Edelboim

55% approve of CEO

29% positive business outlook

Ratings by demographic groups

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iCIMS has an employee rating of 3.1 out of 5 stars, based on 794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

794 reviews

5.0

Jun 15, 2017

Interview Process

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The recruiter I worked with was absolutely wonderful. She kept me updated throughout the entire process and always let me know what the feedback was from the hiring managers. She was so supportive and made me really want to work for an organization that employed people like her who cared about her job and applicants so much.

Cons

No cons that I can think of.

1.0

Jun 6, 2017

Smoke and Mirrors

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people who work at iCIMS are all extremely pleasant. My on-boarding experience was fantastic and the platform is very intriguing. Mentorship is top-notch across all departments.

Cons

Once the on-boarding process concludes and you begin your role in the company, the true nature of iCIMS begins to unravel. Unless you work in marketing or sales, there is extremely limited room for growth. The technical support department rarely (if ever) gets recognized for their hard work; a majority of the praise gets awarded to sales and marketing (if you don't believe me, check out the iCIMS Instagram page- not a single picture praising the tech support department.. just marketing and sales!). During my several years with the company, I have never seen Colin (CEO) in the technical support building, yet he preaches during on-boarding how "involved" he is with employee satisfaction. Finally, there is a lot of tension between the developers and technical support. This forced me to be dishonest with several clients, which is ultimately why I left this company.

iCIMS Response

9y

We’re sorry to hear that you left us and ultimately did not enjoy your time here. However, we feel the need to reiterate the value that we place on our entire Customer Service Department, including Technical Support. The second part of our mission statement is to provide a customer experience that’s second-to-none, and we strive to maintain the positive feedback and ratings that we receive regarding our customer service by making it a priority.

5.0

Jun 5, 2017

iCIMS employment review from current SEO analyst

Seo analyst

Recommend

CEO approval

Business Outlook

Pros

iCIMS wants to hear what you think as an employee. This is different from most corporate cultures, who say they want your opinion as an employee, but don’t. You can let your voice be truly heard. The company seems to always be investing in the future. This is critical in their niche, as they continue to position themselves as the thought leaders in talent acquisition.

Cons

I don’t have anything negative to say. The one piece of advice I can give, is that it is a fast pace environment. Give 100% of your effort during the day, but balance your time with home life.

Viewing 640 - 642 of 794 Reviews

Jobs at iCIMS

Sr. Sales Development Representative

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Events Marketing Specialist

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iCIMS employment review from current SEO analyst

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