Is iCIMS a good company to work for?

iCIMS has an overall rating of 3.1 out of 5, based on over 867 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 49% of employees would recommend working at iCIMS to a friend and 29% have a positive outlook for the business. The best reviews about iCIMS have been left by employees working as Manager , Technical Support Engineer and Account Manager .

Does iCIMS pay their employees well?

According to anonymously submitted Glassdoor reviews, iCIMS employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iCIMS. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at iCIMS?

49% of iCIMS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iCIMS 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at iCIMS?

Sales Development Representative (SDR) (31) , Technical Support Engineer (31) , Sales (26) , Software Engineer (23) , Account Executive (20) , Account Manager (19) , Customer Success Manager (19) , Manager (14) , Marketing (13) , Implementation Manager (12) , Senior Software Engineer (12) , Anonymous (8) , Enterprise Account Executive (8) , Sales Development Representative (6) , TSE I (6)

What are the pros of working at iCIMS according to real employee reviews?

"The people and culture are great." ((in 90 reviews)); "Great people to work with in my team then and my Director at the time in EMEA was tremendously supportive." ((in 79 reviews)); "Benefits are great" ((in 63 reviews)); "The work life balance is good" ((in 42 reviews)); "Everyone I met was friendly and professional and genuinely seemed to enjoy working there." ((in 30 reviews))

What are the cons of working at iCIMS according to real employee reviews?

"Management is poor" ((in 27 reviews)); "Inexperienced managers aren't developed and often manage their teams into the ground." ((in 23 reviews)); "Frequent layoffs and restructuring (RIFs) create uncertainty." ((in 16 reviews)); "Sales is favored by upper management over other departments." ((in 10 reviews)); "low salaries (but they say they're competitive)" ((in 10 reviews))

What are employees saying about iCIMS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iCIMS layoffs and their outlook for job security at iCIMS in 2026.

What are the top reviewed iCIMS locations?

Holmdel , Matawan , Denver , New York , Hazlet , San Jose , Jersey City , New Brunswick , San Francisco , Philadelphia , Edison , Newark , Dallas , Atlanta , Allentown , Asbury Park , Bradley Beach , Elizabeth , Freehold , Keyport , Oceanport , Old Bridge , Piscataway , Toms River , Birmingham , Charlotte , Winston-Salem , Texas City , Nashville , Indianapolis

iCIMS reviews

3.1

49% would recommend to a friend

(794 total reviews)

Jason Edelboim

55% approve of CEO

29% positive business outlook

Ratings by demographic groups

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iCIMS has an employee rating of 3.1 out of 5 stars, based on 794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

794 reviews

3.0

Aug 25, 2023

Growing pains all around

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some really awesome coworkers! Great onboarding process that felt very welcoming. Good benefits and perks.

Cons

While the platforms have some great capabilities, the various platforms are more often than not challenging for clients to navigate, let alone self service. Product and support gaps are such glaring pain points, both internally and for clients. Compensation structure is a mess (changed a few times) and could be more competitive. Growth opportunities weren't there, in my experience. Completely different culture when I left than when I joined. Ultimately I think the company grew too quick and is now feeling those growing pains. Hope the company can rebound to what it once was!

2.0

May 23, 2022

No Career Growth

Tse i

Recommend

CEO approval

Business Outlook

Pros

Friendly team Good experience Wide range of clients

Cons

Horrible compensation and continues to go down. No career internal career growth. Departments work against one another

4.0

Apr 30, 2020

Time of Transition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For those that have never worked for a company that was acquired by a PE group, the recent changes (org restructure, layoffs, leadership changes) have hit pretty hard it seems. The fact that it is all happening during a pandemic does not help either. That said, these are all business decisions that make sense big picture and will allow for the company to grow and that growth is something I am excited about. Pro's: * Team members * Management * Fair comp * Competitive Solutions

Cons

I do wish a different tone was struck during all of this. Less locker room pump up speeches and more transparency/empathy would go alot further IMO. Reference other industry leaders & organizations and their handling. It's ok to be excited, but know the time and place.

Viewing 127 - 129 of 794 Reviews

Jobs at iCIMS

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Principal Executive Assistant

Events Marketing Specialist

Sr. Sales Development Representative

iCIMS

iCIMS reviews

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Growing pains all around

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