Does iContact pay their employees well?

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

How satisfied are employees working at iContact?

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iContact?

Sales Executive (5) , Call Center Agent (4) , Strategic Advisor (3) , Account Manager (2) , Customer Success Manager (2) , Sales (2) , Senior Product Expert (2)

What are the cons of working at iContact according to real employee reviews?

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "Pay is also below pretty below average…" ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews)); "In the Sales Executive role there are little immediate advancement opportunities." ((in 3 reviews))

What are employees saying about iContact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

What are the top reviewed iContact locations?

Morrisville , Raleigh , Durham , Holly Springs , Mooresville , Dallas , Research Triangle Park

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iContact

Part of Ziff Davis

iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

Ratings by category

3.7

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

5.0

Aug 20, 2014

Great company and working environment!

Sales executive

Recommend

CEO approval

Business Outlook

Pros

There are so many great things I can say about iContact and the experience working here. IContact is a fast-paced, changing environment with a work-hard, play-hard mentality. My co-workers are professional and fun on all levels. My salary is competitive and I have great benefits. I’m given all the tools I need to be successful and I’m positively encouraged by management. Senior leadership is approachable and available to help you reach individual success and team success.

Cons

Location is convenient from anywhere in the triangle area, but the building facilities are not up to date, though things seem to be improving. In the Sales Executive role there are little immediate advancement opportunities.

iContact Response

Thanks for the review! We always encourage employees to have an open dialogue with their supervisors regarding advancement and their career goals. We want you to "Be Heard".

5.0

Jul 15, 2014

Great Company, Great People, Great Journey

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No micro management, fun atmosphere, great people, work-hard/play-hard mentality, great product, super smart people who are dedicated to their craft, upward mobility, exciting outlook for the future. Things have been changing for the positive recently and it's a great place to be at this time.

Cons

Things change constantly, which is also common and necessary for any Marketing Company and Technology Company, iContact happens to be in both spaces. Not necessarily a bad thing always.

iContact Response

Thanks for the feedback! We'll keep up the good work!

4.0

Jan 31, 2013

Great culture!

Technology

Recommend

CEO approval

Business Outlook

Pros

Fun environment, free sodas, and a slide! Really great atmosphere. Lots of leeway to solve problems. Generally smart people with a good work ethic.

Cons

Leadership at times a little meandering in terms of vision and direction. Don't forget that in startup mode, sometimes giving 150% is the norm.

iContact Response

Thanks for the review! We are working everyday to stick with a clear vision for the company and build upon that.

Viewing 37 - 39 of 81 Reviews

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