iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews
5.0
Apr 24, 2016

Awesome, Growing Company with Great People!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A growing company with stable finances. iContact places a lot of value on the people. Mostly, everyone I've met is chill yet hard-working. It's nice to see friendly faces every day.

Cons

The company could invest more in technical resources (i.e. hiring more developers).

avatar
iContact Response
9y
Thank you for the review! We appreciate the suggestion and are always working to invest in the company.
4.0
Jan 26, 2016

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People - The people at iContact are what truly make it a great place to work. Most everyone is friendly and personable, says hello when you pass in the hallways, etc. Management does a great job of balancing skill set with cultural fit, which makes cross department collaboration easy and enjoyable. Coworkers genuinely like each other, often hang-out outside of work, and there's a real sense of caring and community among most of the staff. Culture - The overall company culture at iContact is great. Leadership has a clear goal and push their teams to deliver results, while also having fun at every opportunity and ensuring a solid work/life balance. Generous amounts of PTO, office closes early day prior to holidays, several company events throughout the year for employees to relax - they really take the "work hard / play hard" cliche to heart, and all levels of management seem invested in their employees' success, both professionally and personally. Advancement opportunities - The company is growing again, with an exciting new product and target market. This naturally leads to new roles, advancement opportunities, broadening of skill sets, etc. Location - Close to Raleigh and Durham, lots of restaurants and food trucks for plentiful lunch options. Perks - Foosball, ping pong, Xbox one, free coffee/soda/snacks every day, bagel Monday, quarterly company happy hours, reasonable 401K matching, free onsite gym, etc. Working here is fun, plain and simple. And unlike a lot of other businesses I've seen where perks like this are available, but rarely if ever used, there are daily foosball and ping pong matches, frequent video game tournaments, etc.

Cons

Health insurance coverage is lackluster, and expensive.

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iContact Response
9y
Thanks for the review! You're right, the people here are the best! To address your concern regarding the cost of our benefits. At the beginning of 2016 we switched from a self-insured program to a fully-insured program to better align the organization with competitors. This has allowed us to keep premiums and deductibles low while keeping the quality of coverage high. Healthy people are happy people!
4.0
Apr 12, 2015

Great work environment dependent upon your department.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere in the sales department. Transparent and honest management. Great company culture.

Cons

There seems to be empty promises handed out in both departments. Company culture greatly differs depending on what department you are in.

avatar
iContact Response
11y
Thank you for the feedback - we've taken note and have worked to improve the items mentioned. Hopefully, the progress has been seen.
Viewing 34 - 36 of 81 Reviews

Glassdoor has 85 iContact reviews submitted anonymously by iContact employees. Read employee reviews and ratings on Glassdoor to decide if iContact is right for you.