Does iContact pay their employees well?

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

How satisfied are employees working at iContact?

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iContact?

Sales Executive (5) , Call Center Agent (4) , Strategic Advisor (3) , Account Manager (2) , Customer Success Manager (2) , Sales (2) , Senior Product Expert (2)

What are the pros of working at iContact according to real employee reviews?

"Great culture" ((in 6 reviews)); "Excellent team and leadership" ((in 6 reviews)); "amazing benefits" ((in 6 reviews)); "Work life balance is good, unless you are one of the few that management consistently leans on." ((in 5 reviews)); "It's an extremely casual work environment and employees are typically not micro" ((in 5 reviews))

What are the cons of working at iContact according to real employee reviews?

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "There is no growth or advancement opportunity either so you’re kind of stuck if you want to explore other avenues." ((in 3 reviews)); "Pay is also below pretty below average…" ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews))

What are employees saying about iContact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

What are the top reviewed iContact locations?

Morrisville , Raleigh , Durham , Holly Springs , Mooresville , Dallas , Research Triangle Park

iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (81 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews

2.0

Nov 11, 2011

Promising, but ultimately not the right place for me

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

iContact has some great people and a potentially great product. They do make an effort to create a fun work environment, but the free sodas and slide will appeal more to younger employees. They have a very sincere commitment to giving back to the community.

Cons

More experienced employees may find it difficult to fit in or advance in the company. Negative feedback is not really tolerated. Company is very hierarchical and resistant to change.

5.0

Mar 1, 2021

Great place to work

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Awesome coworkers, great management - overall a very good place to work!

Cons

Software could use some improvements

5.0

Jun 5, 2019

Amazing work environment

Senior product expert

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance Overtime opportunities Excellent team and leadership Company outings and events Relaxes and friendly work environment Competent co-workers

Cons

Relatively lower pay compared to other similar jobs, off-set by good benefits. Company has been acquired a few times throughout the years, leading to mass layoffs, though I have not been affected personally by these.

Viewing 43 - 45 of 81 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

iContact

iContact reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Promising, but ultimately not the right place for me

Great place to work

Amazing work environment

Top companies for "Compensation and Benefits" near you

iContact reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

iContact reviews FAQs