Does iContact pay their employees well?

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

How satisfied are employees working at iContact?

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iContact?

Sales Executive (5) , Call Center Agent (4) , Strategic Advisor (3) , Account Manager (2) , Customer Success Manager (2) , Sales (2) , Senior Product Expert (2)

What are the pros of working at iContact according to real employee reviews?

"Great culture" ((in 6 reviews)); "Excellent team and leadership" ((in 6 reviews)); "amazing benefits" ((in 6 reviews)); "Work life balance is good, unless you are one of the few that management consistently leans on." ((in 5 reviews)); "It's an extremely casual work environment and employees are typically not micro" ((in 5 reviews))

What are the cons of working at iContact according to real employee reviews?

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "There is no growth or advancement opportunity either so you’re kind of stuck if you want to explore other avenues." ((in 3 reviews)); "Pay is also below pretty below average…" ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews))

What are employees saying about iContact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

What are the top reviewed iContact locations?

Morrisville , Raleigh , Durham , Holly Springs , Mooresville , Dallas , Research Triangle Park

iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (81 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews

2.0

Aug 1, 2018

good place need change in senior management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun exciting place to work to start that seems like it will be a great opportunity.

Cons

need serious overhaul on management, it starts off well but the managers are downright awful. Too many old people that are unclear about everything.

5.0

Jun 9, 2016

Senior Database Engineer

Senior database engineer

Recommend

CEO approval

Business Outlook

Pros

Great work culture. B Corp. Recognition. Very supportive environment.

Cons

Got bought. Not sure if the great culture exists anymore.

iContact Response

9y

Thanks for the review! We have done a remarkable job of maintaining the culture iContact is known for. That can be attributed to all of our wonderful employees, both past and present.

4.0

Feb 13, 2016

Great Ride

Senior sales executive

Recommend

CEO approval

Business Outlook

Pros

iContact provided a great environment and a challenging sales job that gave me the opportunity to work hard and advance my career.

Cons

Some poor choices were made in our marketing/product strategy which did not pay off for the company

iContact Response

9y

Thank you for your review! We are glad iContact could have a role in advancing your career.

Viewing 46 - 48 of 81 Reviews

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good place need change in senior management

Senior Database Engineer

Great Ride

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