Does iContact pay their employees well?

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

How satisfied are employees working at iContact?

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iContact?

Sales Executive (5) , Call Center Agent (4) , Strategic Advisor (3) , Account Manager (2) , Customer Success Manager (2) , Sales (2) , Senior Product Expert (2)

What are the pros of working at iContact according to real employee reviews?

"Great culture and people." ((in 7 reviews)); "It's an extremely casual work environment and employees are typically not micro" ((in 6 reviews)); "amazing benefits" ((in 6 reviews)); "Senior leadership is approachable and available to help you reach individual success and team success." ((in 6 reviews)); "Work life balance is good, unless you are one of the few that management consistently leans on." ((in 5 reviews))

What are the cons of working at iContact according to real employee reviews?

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "Pay is also below pretty below average…" ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews)); "In the Sales Executive role there are little immediate advancement opportunities." ((in 3 reviews))

What are employees saying about iContact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

What are the top reviewed iContact locations?

Morrisville , Raleigh , Durham , Holly Springs , Mooresville , Dallas , Research Triangle Park

iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (81 reviews)

Ratings by demographic groups

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iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews

4.0

Aug 29, 2018

Great Place To Work - Some Changes Would Help

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed my time working for iContact. The laid back company culture and opportunities for personal development positively impacted my experience there. The people who work at iContact made coming into work every day enjoyable. Geoff has done a great job at pushing the company in the right direction while also making iContact feel like an inclusive environment. I would consider working here again if the right opportunity arose.

Cons

iContact needs to focus more on hiring and promoting from within. I saw many highly qualified employees leave after being passed over for promotion in favor of an outside hire.

5.0

Jun 21, 2018

Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and people. Everyone works really hard. Really enjoy the team work and success. Plus free bagels on Mondays and big fancy digital coffee machines

Cons

Difficult to leave parking area sometimes as there is a bottleneck from other businesses exiting.

5.0

Mar 7, 2018

Fantastic company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team members, people first company,

Cons

As a company, sometimes feel forgotten underneath its parent organization.

Viewing 61 - 63 of 81 Reviews

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Great Place To Work - Some Changes Would Help

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