Does iContact pay their employees well?

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

How satisfied are employees working at iContact?

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iContact?

Sales Executive (5) , Call Center Agent (4) , Strategic Advisor (3) , Account Manager (2) , Customer Success Manager (2) , Sales (2) , Senior Product Expert (2)

What are the pros of working at iContact according to real employee reviews?

"Great culture" ((in 7 reviews)); "It's an extremely casual work environment and employees are typically not micro" ((in 6 reviews)); "Work life balance is good, unless you are one of the few that management consistently leans on." ((in 5 reviews)); "amazing benefits" ((in 5 reviews)); "Nice relaxing atmosphere in break room." ((in 4 reviews))

What are the cons of working at iContact according to real employee reviews?

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "ish, and if you don't fit in...well...you won't get invited out to lunch, you won't land other opportunities, and you won't survive," ((in 3 reviews)); "Pay is also below pretty below average…" ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews)); "If one person who has any "clout" (and doesn't necessarily have to be your coworkers or your immediate supervisor) decides he or she doesn't like you, you're DONE, regardless of performance." ((in 3 reviews))

What are employees saying about iContact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

What are the top reviewed iContact locations?

Morrisville , Raleigh , Durham , Holly Springs , Mooresville , Dallas , Research Triangle Park

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iContact

Part of Ziff Davis

iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

Ratings by category

3.7

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

3.0

Feb 9, 2018

Good place to work overall.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance in general.

Cons

Management could need a overhaul and fresh perspective.

5.0

Feb 20, 2017

Exciting Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

iContact is hands down the best company I've ever worked for. The culture is fantastic and my co-workers are amazing. They offer great perks like flexible time off, training opportunities, and tuition reimbursement.

Cons

Sometimes communication from the leadership team can get lost.

iContact Response

Thank you for your review!

4.0

Jan 25, 2017

A reasonable place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mostly pleasant coworkers, reasonable office environment, moderate pace.

Cons

Business has been stagnant or declining. Budget approval to advance new initiatives rarely happens.

Viewing 64 - 66 of 81 Reviews

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