iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews
5.0
Nov 18, 2014
Recommend
CEO approval
Business Outlook

Pros

-Company Culture is very much centered on work-life balance, some companies brag about a "work-hard/play hard" culture, but iContact lives it. -Results oriented sales team and management, which I love. If you perform well, you are rewarded and no one is micromanaging your day to day activity, which makes for a very positive work environment. -Transparency across all business units, and all managers have an open-door policy, even upper level managers. -Compensation is very competitive, and employees (not just their contributions) are highly valued. -Small business/Start Up atmosphere gives the impression that you can truly make a contribution to the business overall, and this impression has proven correct over my 3 years with the company. It very much feels like a family, especially on the sales team. -Ping Pong Table, Basketball, Xbox, free Starbucks coffee and other beverages are just a few of the perks around the office. And it's not just "for show," employees are encouraged to get up from their desks, and spend time having fun throughout the day. I think this philosophy makes for a more productive work force. -Lots of opportunities for professional development if you are interested, our manager is very conscious of your personal goals and providing you with the tools to prepare you to achieve them. -Lots of recent investment in the product, future seems extremely bright

Cons

-Building is a little outdated but the company has made a concerted effort to "spruce" up the place over the past year. Consistent improvements are evident daily, and our complaints about facilities do not fall on deaf ears.

avatar
iContact Response
9y
Thank you for the review! We hope you're enjoying the new office!
1.0
Nov 4, 2014

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

I can not think of a single pro to list as pros. It is a horrible company. Former CEO sold company so it may have changed.

Cons

Management plays favorites, company does not follow standard human resources policies. The company is very much focused on popularity versus talent. If you are related to the right person your job is safe.

avatar
iContact Response
11y
Thank you for sharing your experience with us. We are always looking for feedback in order to improve and make iContact a great place to work. A lot has changed in the past couple of years. We encourage you to visit and see the progress made.
Viewing 64 - 66 of 81 Reviews

Glassdoor has 85 iContact reviews submitted anonymously by iContact employees. Read employee reviews and ratings on Glassdoor to decide if iContact is right for you.