iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
5.0
Oct 22, 2018

Thanks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great time at our Fall Festival Happy Hour, the music was on point, the food was delicious and the vibe was great. Hopefully we can have more of these type of events.

Cons

There were none that I could think of

avatar
iHerb Response
7y
Thanks for leaving a review, we are delighted to hear you enjoyed the happy hour. Sometimes it’s great to just sit back relax and enjoy the company of others!
3.0
Dec 20, 2014

A growing company, lots of possibilities, lots of problems needed to be fixed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The beneficial plan, 401K plan and the the employees discounts on products.

Cons

Ironically, The HR department is poor at handling problems. And the managements here are extremely tolerant to some employees' sexual harassments to female co-workers. Basically, the employees here need to think for themselves for iHerbs has no clear career plan for young people.

1.0
Aug 10, 2023

DO NOT COME HERE OR SEPT APPLY FOR THE RECOMMENDATIONS ROLE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

amazing views of the side of a mountain lots of free parking ev parking spaces a pool that no one ever seems to use elevators

Cons

DO NOT APPLY FOR THE PM RECOMMENDATIONS ROLE. They have gone through 3 PM's in the last 3 years. it's wild the CEO doesn't ever seem to understand it's importance but demands to know every detail and change (even though again, he doesn't understand it) at one point we had 3 PM's on one team and it was just such a hot mess of lack of leadership (the chief digital officer only knows how to take orders so she was no help in prioritizing) you will be working around clock and into late nights with teams in Shanghai. you're basically on call there will be excuses as to why they never pay out a bonus yet the company is profitable year over year. phantom shares? never will be actually an existing thing. you'll have better luck getting a date with Dolly Parton

Viewing 118 - 120 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.