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iHerb

Engaged Employer

iHerb reviews

3.8

71% would recommend to a friend

(769 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

769 reviews
1.0
Apr 27, 2023

Stripped of Freedom

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If they actually donate to charity… probably a lie.

Cons

God forbid you have a last minute conflict, an emergency, a simple time off request, they’ll cut you with no remorse. They’ll lie and say it’s the best work life balance they’ve ever experienced, how their culture is bar none. Before I even started work they let me go. Yet they’re desperate for help. Make it make sense. Run by a bunch of psychos that need to be checked in ASAP! If you want your freedoms stripped, this is the place. FTO is a joke and do not fall into that trap!

2.0
Jul 20, 2022

Had Shaky insecure leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay They try to listen to employees Some manager are trying to do the right thing

Cons

Bad leadership For robotics branch

3.0
Jun 11, 2021

Into the fire

Software engineer
Recommend
CEO approval
Business Outlook

Pros

Good benefits, including a 401k with 4% employer match that's immediately 100% vested. The office was nice while we had it, with gym and snacks and a nice location in Irvine. Co-workers are cool, and the pay is good I think. The work is completely remote now, which is nice if you're into that. There are lots of smart engineers here working on building things on a big scale, and your output has a clear impact on the business. If you're smart and work hard you can make a difference.

Cons

Management is always on people's backs to meet arbitrary deadlines and push out the quickest most mediocre versions of the products they want, which is a waste of all the brilliant engineers and chips away at morale. As a result there's always something burning in production, and being on-call is like getting thrown into a fire. The tech debt is tremendous and makes new development more tedious than it should be. Layoffs are frequent, and it's clear that the company prefers to offload more work to developers overseas. Nepotism is the rule with upper management, not the exception. Overall direction of the company rarely gets communicated to the workers on the ground.

avatar
iHerb Response
5y
We appreciate your feedback and your detailed review. Our employee’s feedback is crucial, and we take it very seriously. We will make sure we bring this to upper management's attention.
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Glassdoor has 807 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.