Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 807 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 77 reviews)); "Good pay and the job was easy" ((in 53 reviews)); "Great people and Awesome team work." ((in 45 reviews)); "Great Leaders and team members to work with." ((in 21 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 13 reviews)); "Less Favoritism, the company has improved though." ((in 13 reviews)); "Newer technology managers have started to create a no" ((in 12 reviews)); "Nepotism is big here." ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(769 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

769 reviews

1.0

Nov 16, 2020

A path to failure

Shipping

Recommend

CEO approval

Business Outlook

Pros

They matched on the 401k

Cons

-Management is absolutely horrible and extremely unorganized. -Lowest paying warehouse job -They pick favorites ALWAYS. No one else ever has career opportunities. -They always lie about the hours, they lie about the sales. They lie about our rights as workers. -They always make you work holidays, and they take your weekends. -zero appreciation towards employees, treated as a number and not a human. -Management has no clue how to run the warehouse, while letting employees take the blame for the issues. -HR has allowed multiple instances of sexual harassment and racial abuse to go unpunished. -They hid information about covid-19 being spread within the warehouse, simply so they could have an online sale.

5.0

Apr 3, 2019

Great opportunity

Safety manager

Recommend

CEO approval

Business Outlook

Pros

Being here for a few months now and seeing the opportunity to grow with a company that makes great strives to reach the next level. Having a great director that has made our department one to be proud of.

Cons

None come to mind at this time

iHerb Response

7y

Welcome to the team! Thank you for taking the time to leave your feedback. We are pleased that you are enjoying your work environment and supervisory team. Keep up the hard work!

5.0

Oct 8, 2018

Enjoying the position

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've recently started working here, and I'm enjoying the experience so far. I see a lot of potential room for growth, which is always a plus in my books. Everyone seems down to earth and easy to work with. I look forward to expanding my horizons with iHerb.com.

Cons

No cons that I can think of at this time.

iHerb Response

7y

Welcome to iHerb! The growth here is exponential and we are pleased to hear that you recognize these opportunities. Thank you for taking the time to share your experiences of working at iHerb thus far. We look forward to a mutually beneficial relationship.

Viewing 124 - 126 of 769 Reviews

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