iN DEMAND reviews

No labor specialization, everyone is expected to be a jack of all trades, which leads to a LOT of miscommunication and stagnation and general malaise. Constantly feeling like nothing's actually getting done. But maybe things are getting done. Frankly I was so "not there" many times and yet I got two promotions. That should say something about the company.

The company is owned by stake holders which are the big 4 in cable- Comcast, TWC, Cox, and Bright House- with Comcast as a majority stakeholder. This puts iND in a unique position as we are technically our own business but are treated as another department of each company. When you have 4 separate companies (or "clients" as we are told to call them) think that you work exclusively for them, business gets chaotic. This chaos is only worsened by a management/ bloated executive team/ CEO that is too afraid to put the interest of the employees ahead of the irrational demands of the client. This becomes evident especially in the fact that our salaries are 20% BELOW national averages (while Comcast and TWC pay handsomely), and we are located in the most expensive city on the East Coast. Because of a high turnover rate, several management positions are filled by employees with only a couple years experience. The only people who stay very long with the company, unfortunately, are those who have ascended quickly- above the intolerably low pay and unreasonably high responsibility of the lower to mid level employee. HR has tried to lower the turnover rate by establishing different committees, but if you paint a lemon gold, it's still a lemon.