Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Good pay and attendance incentives" ((in 151 reviews)); "Good people and caring." ((in 112 reviews)); "Good benefits and gain experience" ((in 88 reviews)); "Work from home after 2 months" ((in 67 reviews)); "workers and good training" ((in 63 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 216 reviews)); "Salary is low and there is no such a thing like overtime" ((in 116 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "Rude and unprofessional “managers”" ((in 47 reviews)); "Blatant Favoritism" ((in 34 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

62% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,174 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews

1.0

Aug 8, 2014

Once it was a good company named RMS, and now it's an awful company named Iqor.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None anymore. The old RMS atmosphere has been wiped clean by Iqor

Cons

Pay, benefits are a joke, and the company isn't investing in any capital improvements.

1.0

Aug 6, 2014

Worst job experience ever!

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

The benefits once you reach $11.00.

Cons

Some trainers don't care if you learn the material and will fire on the spot for not knowingit. If you are fired during training, theyreduce your pay rate to minium wage. The people there can be very rude and unprofessional.

2.0

Jul 18, 2014

from Happy to Misserable

Collector/custmoer service

Recommend

CEO approval

Business Outlook

Pros

Good schedules some good supervisors , good oportunities to grow

Cons

Salaries not moving up , comapny values just a few if you are getting paid more than $ 11 hr the{ll fire you wit any minimn excuse

Viewing 3043 - 3045 of 3,174 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Collections Specialist

Manager of Operations

Account Executive - Sales

iQor

iQor reviews

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Reviews by job title

Once it was a good company named RMS, and now it's an awful company named Iqor.

Worst job experience ever!

from Happy to Misserable

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