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      iQor

      Engaged Employer

      iQor reviews

      3.2

      52% would recommend to a friend

      (3,172 total reviews)
      avatar

      Chris Crowley

      62% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      3K reviews
      2.0
      Jul 10, 2012

      Schizophrenic

      Systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people were great, but the benefits got worse every year.

      Cons

      Lousy benefits. Every manager at every level can make any decision they want. Organization constantly changed. Over 6 years, I averaged a new supervisor every 33 days. I didn't even meet my last supervisor until 6 weeks after I started reporting to him.

      3.0
      Jul 3, 2012

      Team leader

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is best place to learn stuff. This company makes to learn everything kind of role you are in .

      Cons

      Some times things gets changes so Quickly even you do not get time to react.

      2.0
      Jun 29, 2012

      Good people, but poor tools and strategy

      Assistant vice president, operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's easy to get hired, the work is not difficult, the people with whom I interact are good people.

      Cons

      The supervisor pay is absolutely terrible. Work week is 45-50 hours, but no overtime pay. Holiday shifts are mandatory, no extra pay there either. Phone agents are hired with no interview so quality of new hires is generally not good, yet the front-line supervisor is expected to polish them to perform to client expectations. IT systems are TERRIBLE. Just terrible. The single biggest frustration of the job. The company is supposed to be "paperless" so supervisors have no access to print. We have no email access to our employees. So if we want to get info or training materials to our team, we must create and print documents at home. It's unbelievable. We must come in to do work off shift due to proprietary software restrictions, and often, you come in on your day off to complete your management work, and the systems are working so slowly or not at all that you have wasted the time and drive in altogether. Tough to swallow on your "day off."

      Viewing 3166 - 3168 of 3,172 Reviews
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      ReviewsiQor reviews

      Glassdoor has 3,417 iQor reviews submitted anonymously by iQor employees. Read employee reviews and ratings on Glassdoor to decide if iQor is right for you.