Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (678) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 152 reviews)); "Good people and caring." ((in 114 reviews)); "good benefits they pay higher than other companies" ((in 84 reviews)); "workers and good training" ((in 65 reviews)); "Work from home is good i guess." ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 213 reviews)); "Salary is low and there is no such a thing like overtime" ((in 119 reviews)); "Rude and unprofessional “managers”" ((in 50 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 46 reviews)); "Blatant Favoritism" ((in 34 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Pompano Beach , Meridian , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,172 total reviews)

Chris Crowley

62% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,172 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews

4.0

Dec 15, 2025

Good company for long term employment

Arspecialist

Recommend

CEO approval

Business Outlook

Pros

Salary is always on time Paid twise a month 5 days working

Cons

No cafeteria Management is unprofessional and biased Should provide both side transport

4.0

Dec 11, 2025

Neutral / Balanced

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Offers good exposure to international clients and communication skills. Provides structured training programs for onboarding. Opportunities for career growth depending on account performance. Work environment is generally collaborative and team-focused.

Cons

Workload can fluctuate depending on the account and peak seasons. Career progression may be slow in non-priority accounts. Night shifts and rotating schedules can impact work-life balance. Compensation may feel average compared to other top-tier BPOs. Management styles differ widely between teams and supervisors.

1.0

Dec 10, 2025

Save yourself a wasted year of your life.

Account manager

Recommend

CEO approval

Business Outlook

Pros

You work for clients and trick yourself into thinking you actually work at the company IQore makes cold calls for.

Cons

No career growth, horrible pay, denied pay raises for different reasons that are not factual, leadership is non existent. You are a very very replaceable number to them.

Viewing 52 - 54 of 3,172 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Collections Specialist

Director Facilities Architecture and Construction

iQor

iQor reviews

Company ratings over time

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Reviews by job title

Good company for long term employment

Neutral / Balanced

Save yourself a wasted year of your life.

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