Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Pay is good and so are the hours" ((in 149 reviews)); "Good people and caring." ((in 112 reviews)); "Good benefits and gain experience" ((in 90 reviews)); "workers and good training" ((in 68 reviews)); "Work from home after 2 months" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 213 reviews)); "Salary is low and there is no such a thing like overtime" ((in 116 reviews)); "Rude and unprofessional “managers”" ((in 46 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 43 reviews)); "Blatant Favoritism" ((in 34 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,173 total reviews)

Chris Crowley

62% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,173 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iQor has an employee rating of 3.2 out of 5 stars, based on 3,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews

1.0

Mar 21, 2018

Worst Company To Work For

Agent

Recommend

CEO approval

Business Outlook

Pros

You get a pay check

Cons

Horrible Upper Management, slave wages, horrible review process using forced distribution ranking so you are really playing chase the leader yet you have no idea how the leader is performing. Benefits are horrible I guess its better than nothing but not much better mainly only helps to avoid paying the penalty for not having insurance.

1.0

Mar 14, 2018

IQOR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company do offer unlimited overtime at certain times of the year.

Cons

Unorganized, ghetto, people dress like their going to the club

2.0

Feb 21, 2018

Discombobulation

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Build great relationships with co-workers. Management tried.

Cons

After the switch to iQor from Asurion, everything became about compliance. No longer did you feel valued, you felt like just a number.

Viewing 112 - 114 of 3,173 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Collections Specialist

Account Executive - Sales

Director Facilities Architecture and Construction

iQor

iQor reviews

Company ratings over time

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Reviews by job title

Worst Company To Work For

IQOR

Discombobulation

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