Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Pay and hours are good" ((in 151 reviews)); "Good people and caring." ((in 111 reviews)); "Good benefits and gain experience" ((in 84 reviews)); "Work from home was nice" ((in 69 reviews)); "workers and good training" ((in 68 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 206 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 46 reviews)); "The managers at this company are terrible." ((in 45 reviews)); "Blatant Favoritism" ((in 34 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

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iQor

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

3K reviews

3.0

Feb 24, 2012

Pay is good, but...

Junior agent

Recommend

CEO approval

Business Outlook

Pros

Good money and benefits(if you qualify) for a job that honestly requires nothing but a HS diploma or GED Fexible schedule, there were times when i needed to get off early and was able to if i didnt take a lunch break or just make up the hours another day

Cons

My supervisor was very disresctful and constantly cursed at us employees (not all the supervisors were like that, there are some nice ones) When you make a bonus, supervisor will find a way to take it back from you

2.0

Jul 22, 2011

Not good

Help desk

Recommend

CEO approval

Business Outlook

Pros

Pay and Vacation package was above avg.

Cons

Lack of leadership from upper mang.

2.0

Mar 27, 2011

Never felt as part of the team but as a source of profit for the company

Collections representative

Recommend

CEO approval

Business Outlook

Pros

The employees themselves are great If I needed to get off earlier because of illness or family issue I could leave early and make up my time on Saturday.

Cons

Managers sometimes gave unrealistic goals. after you inital training there wasn't further training to further your career.

Viewing 187 - 189 of 3,174 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Manager of Operations

Account Executive - Sales

Director Facilities Architecture and Construction

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iQor

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Ratings by category

Ratings by demographic groups

Reviews by job title

Pay is good, but...

Not good

Never felt as part of the team but as a source of profit for the company

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