iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)
avatar

Chris Crowley

61% approve of CEO

49% positive business outlook

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews
3.0
Jun 10, 2015

Not bad, not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to get a job and pay is really pretty good. Most people in my dept were cool and easy to get along with. Overtime sometimes. Hours are awesome! They run alot of contests for motivation. They do take pretty good care of employees. If you are fine going in, working and then going home...it's not a bad job at all.

Cons

Insurance is crazy so you have to look elsewhere. No retirement benefits. Very unorganized. Things literally change every month or 2. Dirty. They monitor your every move, every second of the day. Cannot have anything at your desk...i mean at your spot at the table. No cube or place to keep anything, other than your locker. Phone system is pretty bad. Cannot have cell phone at your desk. They change comp plans so often you cant figure out how to hit goal. When you do, they will change it again just so you cant hit goal. My biggest complaint was it seemed so unorganized and the constant change. You dont know if something is going to work after only a month or 2 of doing it. Do as I say, not as I do company. You can't wear jeans or tennis shoes unless you pay $2/day or $30/mo, then you can wear jeans. HOWEVER, that money does go back to the employees to but things for contests, parties, etc. That money could also go to an employee going through a sever issue. For example, if someone has a family member who is extremely sick, someone loses there house in a fire and things like that. Supervisors wear jeans almost everyday but I don't know if they pay or not.

1.0
Jun 9, 2015
Recommend
CEO approval
Business Outlook

Pros

None. If you a serious entry level professional seeking experience do not come here.

Cons

one 30 minute lunch and two (unsecured) 10 minute breaks. Employees are only paid for the time the computer is in "call ready status." This does not include regular malfunctions including time spent talking with a customer. If you have to make an out bound call to a customer, if you are in "wrap up" mode writing required notes about the call.

3.0
Jun 3, 2015

Okay

Recommend
CEO approval
Business Outlook

Pros

You will get definite hours. And you earn what you work for.

Cons

If you're a creative thinker and strive to be more it will feel like a pain to be here.

Viewing 2956 - 2958 of 3,174 Reviews

Glassdoor has 3,420 iQor reviews submitted anonymously by iQor employees. Read employee reviews and ratings on Glassdoor to decide if iQor is right for you.