Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 142 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 109 reviews)); "Good benefits and gain experience" ((in 93 reviews)); "Work from home is good i guess." ((in 69 reviews)); "workers and good training" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 211 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "The managers at this company are terrible." ((in 41 reviews)); "Blatant Favoritism" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 15, 2015

unsatisfied

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

pays great and has good schedule options

Cons

i felt they were inconsiderate and overly judgemental

iQor Response

11y

We really appreciate you sharing your comments and are disappointed iQor was not able to meet your expectations as an employer.

1.0

May 15, 2015

Not The Best Place To Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The MiQor Benefits Are Pretty Cool .. You Can Scan Receipts & Get Money Back But You Only Get That Benefit If Your An Agent

Cons

There Are So Many! The Systems Are Cheap & Slow , they Only Pay You If Your Actually Sitting Down So You Lose Time Even For Bathroom Breaks , The Call Center Is Nasty & Dirty With Chairs That Are Either Not Comfortable Or Falling Apart , Their Insurance Sucks & Cost A lot. They Stopped Giving Us Raises Over Things That Made No Sense!

iQor Response

11y

We really appreciate you sharing your comments and will be sure to forward them to the appropriate executive. We’re disappointed iQor was not able to meet your expectations as an employer.

4.0

May 12, 2015

Good place to work

Quality assurance manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, opportunity for advancement

Cons

No reimbursement for education, hires a lot of temps

iQor Response

11y

Thanks for taking the time to share your experience, both the pros and cons.

Viewing 2965 - 2967 of 3,174 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Manager of Operations

Account Executive - Sales

Director Facilities Architecture and Construction

iQor

iQor reviews

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Reviews by job title

unsatisfied

Not The Best Place To Work

Good place to work

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