Pros
Some of the executives are focused on the patient and have great cultures on their teams (clinical ops, research). The product is robust in a competitive environment. Benefits are good. Office perks are nice with lunch from Zinga. There are some really talented people here, although a number of them are frustrated.
Cons
Some of the execs are more focused on what they want instead of what is best for the organization. They don't really listen to employees. They are willing to pay hundreds of thousands of dollars to consultants who tell them the same things their employees do. There are more eaters in leadership than bakers (what is in it for me versus for the good of the organization). The sales org appears to be a popularity contest, and if the EVP of sales doesn't like you, you are screwed. Money is spent like crazy with no regard for budgets. They say they give feedback but they actually do not. Psychological safety is something they want to practice but they fail to realize that does not really exist (employees who express themselves seem to disappear). They talk a lot about self orientation but are so over confident about the company and the product they fail to be able to reflect on how they treat people and how they come across to customers. Some of us talk about the things we see and it makes us uncomfortable. Maybe it is not wrong, but it does not feel good to see so much nepotism, callous treatment of good people, lack of ownership of mistakes, and unfulfilled promises. I feel overworked and unappreciated. They never do surveys of their employees to find out how they feel and what their opinions of leadership are. It is clear that management here does not want to hear from us. Success is only defined by if you are liked, not your skills. The politics here are overwhelming.