loanDepot reviews

3.2

51% would recommend to a friend

(2,857 total reviews)
avatar

Anthony Hsieh

66% approve of CEO

46% positive business outlook

loanDepot has an employee rating of 3.2 out of 5 stars, based on 2,857 company reviews on Glassdoor which indicates that most employees have a good working experience there. The loanDepot employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Sep 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Company frequently has fun events. Management seems to listen (about any concerns except amount of hours worked.) If there are legitimate concerns about work flow, best practices, etc, they will take the time to listen and try to come up with solutions. You're set yup with wall the technology you could need to do well. The setting is casual but everyone has a good work ethic. Good balance of that in the work place.

Cons

Overworked. Company expects nothing less and most employees are workaholics who value salaries over family. They seem to spend lavishly on events and employee prizes, seeming to forget that this is the mortgage industry and has ups and downs. Makes me think that in a downturn, they'd rather lay people off than cut out the extra stuff.

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loanDepot Response
12y
Thank you for taking the time to write about your experience as an employee at loanDepot. We appreciate your feedback! The business and industry are competitive; and at loanDepot we tend to attract very high caliber of employees because we strive for Excellence, one of our Core Values. We also do celebrate our employees and despite the economy, we've grown to over 1200 employees in less than four years (and grown by 500 in the last year alone). Because Taking Care of our People is another of our Core Values, we will continue to recognize and reward our employees. Thank you for your feedback. - Tara
5.0
Aug 28, 2012

Great company with great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and ability to do other things in the company

Cons

Many people working long hours

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loanDepot Response
12y
Thank you for taking the time to write about your experience as an employee at loanDepot. We appreciate your feedback! At loanDepot one of our Core Values is “Taking Care of Our People” and we demonstrate our commitment to this in a number of ways. An example is by providing 15 days of PTO annually for all employees and more, based on tenure. Sure, we do work hard, but it’s important to that our employees have an opportunity to enjoy down/free time. Work/Life balance is paramount to both productivity and employee happiness and we understand! - Tara
1.0
Feb 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Coffee was decent and the location and amenities were nice. Many of my fellow employees were great and the benefits were actually above average.

Cons

I was warned before I started that loanDepot was a sweatshop and its CEO Anthony Hsieh regarded his employees as a number that either helped or hurt the bottom line and nothing more. What I was not aware of is the elitist culture of the management and the select few that prospered on the sales floor were part of an insider’s club that access for outsiders was all but impossible. I am a banker with 7 years in the business and over 10 state licenses and rose to the 2nd highest converting on my sales team of 18 or so within a short 6 months and because of two months of warehouse line challenges and funding issues drove the morale of the floor to a very low point. Right before the holidays the business decision was to layoff those that spoke up or out and the most unethical point was they had pipeline meetings with each of us days before and those with the largest pipeline about to fund were fired for "attitude" with no prior action or write-ups. So the apparent motivation was to basically recapture the profit from those loans to get them through the quarter, as the contract we were all made to sign weeks before stated they had no obligation or expectation to pay on loans post dismissal. In conclusion loanDepot was a pretty bad experience that I would like for others to avoid if my advice is at helpful.

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loanDepot Response
12y
We appreciate feedback both constructive and positive, so thank you for taking the time to share your experience. Our leader, Anthony Hsieh, is one who cares very deeply about our company and is always pushing us to be best in class... While we are a company that has high expectations, we reward handsomely and as such, typically attract the highest caliber of talent out there. Again, thank you for taking the time to share your feedback and we apologize for not meeting your expectations as an employer. - Tara
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Glassdoor has 2,893 loanDepot reviews submitted anonymously by loanDepot employees. Read employee reviews and ratings on Glassdoor to decide if loanDepot is right for you.