the LEGO Group reviews

4.3

83% would recommend to a friend

(2,939 total reviews)
avatar

Niels B. Christiansen

95% approve of CEO

78% positive business outlook

the LEGO Group has an employee rating of 4.3 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The the LEGO Group employee rating is 24% above average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 6, 2021

A great work environment, but limited career growth potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* The company produces a product that's easy to believe in and feel good about, and goes the extra mile to be socially responsible. * Because the company values children and families, they are committed to a fair work/life balance. The work hours are reasonable, and they encourage a sense of play in your work. * Benefit options are excellent. * The company is privately owned by the family that founded the company, so the company doesn't make as many decisions that feel like they're to "benefit the shareholders" at the expense of the consumers and the employees.

Cons

* Most senior roles are based in Denmark, so US-based senior roles are limited, and turnover is so low that career growth opportunities are rare and highly competitive. * A 'hire to retire' mindset that hires people who are experts in a role, and doesn't promise or encourage them any growth beyond their current role. Most people I worked with were fantastic, yet had to wait 10+ years between promotions. * Professional training or development budgets were nonexistent. If you wanted to learn something, you had to pay for it yourself or take a LinkedIn Learning class. While they do offer educational reimbursement, the degree you pursue must be directly and clearly in support of the work in your current role, not what you want to grow into. * Base salaries tend to be lower than the industry average because bonuses tend to be larger. If you're surprised by the salary offer, ask about the potential annual bonus. Chances are it fills in the salary gap you're missing.

1.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Day to day relations with customers, Great conversations with customers, 50% discount on most products

Cons

This was my first job just after turning 16, and it left a horrible taste so to speak. It started off great, having been raised with LEGO with Danish family roots I had high expectations. I was blissfully unaware of how much harassment I was getting until later on. My first day of "training" (Which was just silence in the back room while taking a digital online training course) I was privy to seeing my assistant manager barge into the back room, raging mad, and kicking/throwing boxes down the back hall. This was not uncommon later on, he was constantly raging due to interactions with customers. Within the first 2 weeks of working there, red flags were already popping up. One female co-worker constantly and purposefully ignored me, only ever talking to me when she wanted me to do her work instead of herself, or if she wanted to poke fun at me for being a vegetarian. Another female co-worker (who was later promoted to supervisor) made the remark of "I'm going to whip out my [male genitalia] and smack you with it." (reminder, I was a minor at the time and this woman was mid-twenties.) The co-workers were very cliquey and would take any chance they could to exclude me. One co-worker turned supervisor, reported me and 2 other of my co-workers for having a conversation about Star Wars because she had no knowledge of the subject and took offense to that. My hellish manager, constantly pretended to hit or kick me, admitted openly that he used me as a scapegoat, and tried to embarrass me on any possible occasion. Among many other harassment and mistreatment instances that I'm unable to recall at the moment, they also all partook in violation of company policies, such as: Discluding me from Christmas decorating by sending me home; Making me change very high lightbulbs on a wobbly ladder without supervision; Stealing bricks and minifigs; Intentionally damaging sets from shipments so they could then purchase said sets at a discounted price; Using inappropriate language in the store and back room; Having inappropriate music playing in the back room; Having inappropriate screensavers on company phones left lying in the store; and more. Aside from my store itself, I also dealt with mistreatment from Corporate. I had reported my co-workers for how they were behaving and corporate investigated. They ended up telling me nobody had broken any rules, nobody would be fired, that I was a liar, that nobody was harassing me, and that I was the one causing problems. Even though I had been tearing up while conversing with them and I was a minor at 16, they did nothing. I quit promptly on the spot a few minutes later. Aside from my personal experiences I was also told stories by co-workers of people who worked there prior to me: One old employee urinated in another co-worker's drinking cup because they had ticked him off; Another employee had called 'dibs' on girls who he said were 'gonna be hot when they're older'; another used to hit on all the Asian girls who came in including one of the co-workers. I also had co-workers and supervisors who quit from mistreatment. A newer co-worker had also commented on how it seemed everyone constantly bullied me. About 7 months later I heard that a new store was opening in San Francisco, and I thought it could be a fresh start. I wrote to my old regional manager and got the go ahead to apply. I applied, got a call back maybe the next day and the manager I spoke with loved my prior experience and was ready to offer me a supervisor position, he said he'd be in touch after checking with my last manager to see what he had to say about me. About a few days later there was a job fair for the store so I dropped by and left my application with the people there as well who also loved my prior experience and such, and they too wanted to see what my previous manager had to say about me. They told me to watch for a call in the next couple of days. I never heard from any of them again, even after writing an email to them to check up on the hiring process.

2.0
Jan 26, 2018

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, Lots of social activities, Exciting brand, Great Pay and Benefits

Cons

Company Sales have been down 3 years in a row. The leadership team is a revolving door. A once employee-friendly company has gone corporate and is currently a mess. Moral is at an all time low!

Viewing 13 - 15 of 2,939 Reviews

Glassdoor has 3,609 the LEGO Group reviews submitted anonymously by the LEGO Group employees. Read employee reviews and ratings on Glassdoor to decide if the LEGO Group is right for you.