the LEGO Group reviews

4.3

83% would recommend to a friend

(2,939 total reviews)
avatar

Niels B. Christiansen

95% approve of CEO

78% positive business outlook

the LEGO Group has an employee rating of 4.3 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The the LEGO Group employee rating is 24% above average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 16, 2023

US Head Office is Toxic Dead End

Recommend
CEO approval
Business Outlook

Pros

The product and brand (that’s it).

Cons

LEGO US hides behind its brand to treat and pay its employees poorly. The US head office (moving to Boston) is the worst of two worlds… 1. D&I is promoted as a core value with a TON of lip service, but: - LEGO has fired just about every US-based senior person of color (and most external senior level females hired externally). - Employees now feel empowered to claim discrimination at any time. And after LEGO HR (very unprofessionally) investigates these claims and find them 100% unfounded (sometimes outright lies and collusion amongst co-workers), they do nothing about it. 2. LEGO promotes its “people promise”, but: - Will fire long-tenured, highly rated employees because a new manager doesn’t like them. Conversely, they’ll bend over backwards for about 5 old white guys (even creating brand new roles for them) who should’ve been forced out 10 years ago. - Doesn’t offer a legitimate career path outside sales. Once you’ve hit your peak in US, they have no use for you. Even if you want to go to Billund HQ (which is the equivalent of moving to the praries of middle Canada), they’ll make you take a pay cut. 3. CEO is good, but next few levels of leadership are awful. - CPO is an arrogant and self-absorbed person (no one loves to see their name in the media more) who talks an OK game but has single handedly destroyed the culture that once made LEGO a good place to work. His US HR org is incredibly unprofessional and led by someone who lacks courage, heart, and brains. - US leadership is a clique of long-tenured half-heartedly woke white sales leaders who have inflated egos but actually contribute nothing to the company’s success (it’s all the brand and product). They’ll spend hours talking about D&I but is hostile to external leadership hires to the point of actively sabotaging them (which happened to a senior Latina… and one saboteur ended up getting her job). Basically, they’re inauthentically woke for job preservation reasons only. In short, I’d think long and hard before accepting an interview, let alone a job, at the US LEGO office in Boston.

2.0
Nov 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Great vacation and personal time allotment, LEGO discount, very fun vibes in the department with activities, contests, and being able to decorate your desk. Annual bonus. Good job if you’re looking for just a job, not a career.

Cons

High expectations (7 calls per hour, no time to think), depending on how much the management likes you, you can either get away with everything, or get away with nothing, definite favoritism, favoritism allows for reps to get hired for slightly better roles, but good luck getting out of the CS department if you don’t have a connection in another department. Pay isn’t that amazing. You can only take breaks during the 15 minute slots they have you scheduled for. No more desk decorations, sense of community has greatly diminished post-COVID

avatar
the LEGO Group Response
3y
Thanks for taking the time to share your experience. We'll pass on your feedback to the local team here as it's important they see this. If you feel that you'd like to follow up on any of the points please connect with a member of the team in Enfield so the issues you describe can be followed up.
Viewing 16 - 18 of 2,939 Reviews

Glassdoor has 3,609 the LEGO Group reviews submitted anonymously by the LEGO Group employees. Read employee reviews and ratings on Glassdoor to decide if the LEGO Group is right for you.