the LEGO Group reviews

4.3

83% would recommend to a friend

(2,940 total reviews)
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Niels B. Christiansen

95% approve of CEO

78% positive business outlook

the LEGO Group has an employee rating of 4.3 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The the LEGO Group employee rating is 24% above average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jul 31, 2014

Flagship Store

Recommend
CEO approval
Business Outlook

Pros

Our mission - to inspire and develop the builders of tomorrow. Seeing kids walking into the store being amazed with all the sculptures made out of LEGO bricks is fantastic and rewarding. Flexible hours. High standards for customer service.

Cons

Mainly the same problem in all retail locations - the resellers trying to buy in bulk and con-people trying to work the system. SAP system needs to improve drastically.

3.0
Jul 15, 2014
Recommend
CEO approval
Business Outlook

Pros

-Usually a positive, family-friendly atmosphere while working -It was easy to request off, though this varies from store to store -50% off discount on all items was nice -Some great co-workers, very passionate about LEGO and usually creative

Cons

-2 mystery shops a month gets annoying, too much pressure on them and NPS surveys -It's a small store, most customers don't want to be bothered yet we had to talk to every last person as if our store was the size of a Home Depot -Communication from corporate was bad. We were just as confused as customers were when it came to the status of a product, whether it was retired or not, whether we would be receiving more or not -Instructions for in-store display were very poorly worded and confusing -Corporate communication overall just seemed sloppy and unorganized -Not really any pay raises unless you get promoted to supervisor or manager

4.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun company with amazing products Due to growth, most processes are out-of-date --> lots of developing and freedom to do new stuff Great team and work/life balance

Cons

People Turnover - almost every week there is an announcement of someone leaving the company Too dynamic Corporate strategy Weak processes -> very much person depend company

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Glassdoor has 3,612 the LEGO Group reviews submitted anonymously by the LEGO Group employees. Read employee reviews and ratings on Glassdoor to decide if the LEGO Group is right for you.