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      uBreakiFix

      Engaged Employer

      uBreakiFix reviews

      3.1

      37% would recommend to a friend

      (826 total reviews)

      Justin C Wetherill

      39% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      826 reviews
      3.0
      Feb 19, 2020

      Great Experience with Franchise Owner, not so great experience with corporate

      Repair technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      *excellent opportunity to gain hands-on experience *access to many official repair guides (google, samsung) *ability to work as a representative for Google and Samsung official repairs *fast-paced environment, always something new to learn

      Cons

      *corporate writes checks that franchisees and technicians have to cash

      2.0
      Nov 18, 2019

      Great Staff, Great Work, Horrible Owners

      Repair technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my job, I love repairing phones and computers. I've been very passionate about tech for a long time. Being able to bring a dead device back to life, make it perform better or being able to save photos of a loved one off a phone that they though would never turn on again are all amazing feelings, my coworkers are all wonderful people and share the same passions that I do. I love working with them and I love the challenge of the work we do.

      Cons

      The managers and the regional managers are wonderful. However the owners of my particular franchise being the central arkansas franchise are absolutely horrible and cruel. They insult and belittle the staff, they promise raises that never come, they shift blame onto other people, lie about the things they've done, "lose" paychecks and even protect their "favorites" when they threaten physical harm to other staff. There's no room for growth in this company and you cannot trust the owners to ever keep their words and if they don't like you, they won't tell you, they'll have someone else tell you and they sure won't fire you, they don't want to pay your unemployment, they'll just tell the managers not to put you on the schedule anymore. They're crooks and liars.

      4.0
      Oct 16, 2019

      Drive Van/Fix Phones

      Mobile technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Autonomy is the biggest pro

      Cons

      Franchise owners aren’t necessarily cut out for the responsibility

      Viewing 40 - 42 of 826 Reviews
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      ReviewsuBreakiFix reviews

      Glassdoor has 835 uBreakiFix reviews submitted anonymously by uBreakiFix employees. Read employee reviews and ratings on Glassdoor to decide if uBreakiFix is right for you.