uBreakiFix reviews

3.1

37% would recommend to a friend

(828 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

828 reviews
2.0
Jan 27, 2020
Recommend
CEO approval
Business Outlook

Pros

-They will train you to be able to repair any type of device that you can think of. -No experience needed.. they will literally take an immigrant without citizenship. - A great job if your goal is land a position at a better paying, more professional device repair company but the goal company will not hire you without experience. (On the other hand..do not be fooled. Consumer electronics repair is literally bottom barrel, fast food of the tech industry. If you are trying to work your way up to a big techy job like IT, You will just waste time working here. )

Cons

-Practically start you off at minimum wage(a few cents above so they aren't "lying" to you when they tell you that the rate is above minimum wage. ) -in 2 years of work I got a $.50 cents raise, but was promised many raises throughout my employment while never receiving them. -job-training is not paid as advertised, they make you do it at home off the clock. -If you break a device on accident(even though you weren't taught to properly handle the problem in question) you are made to pay for the new device from your paycheck. Training is at least 100 different read-a- training-article--and-then-answer-questions tests for every device that takes you at least 3 weeks of work. The tests teach you barely any of what you need to know!

5.0
Dec 24, 2019
Recommend
CEO approval
Business Outlook

Pros

uBreakiFix is a wonderful Company to work for. The franchise owners here in Central Arkansas make us all feel like a part of their family. I love the work that we do and the passion that we share amongst our fellow team members. Everyone is friends in and outside of work and being part of that team and the comradery we share is an amazing feeling. Some of the best people that I have met in my life have been while working for this company. Generally customers are very positive when they leave our store, giving us a great sense of accomplishment and pride in our work. We are constantly learning new things from our online training and knowledge base system. The company provides internal resources for new hires to make the job easier to adjust to and the management and other employees are very willing to help train. The partnerships we have with Samsung, Google, HP and others, are great experience to have under your belt. Working with the latest gadgets from these vendors is incredible. Most of them provide special tools for use during the repair process, comparable to what would actually be used during the manufacturing process. It's really awesome to be able to complete this process first hand and see what goes into making a modern smartphone, tablet, or other device.

Cons

Not enough hours in the day to get all of the work completed. Customers love us!

1.0
Dec 21, 2019

Review

Recommend
CEO approval
Business Outlook

Pros

Repairing tech is always fun

Cons

need to pay repair technicians more

Viewing 685 - 687 of 828 Reviews

Glassdoor has 837 uBreakiFix reviews submitted anonymously by uBreakiFix employees. Read employee reviews and ratings on Glassdoor to decide if uBreakiFix is right for you.