Pros
Work environment is quite relaxed (jeans and hoodie) Work pace is quite relaxed I worked in a pretty unique location that got no traffic, couldn't market, and couldn't legally sell accessories, so sales was out of my control. As such, most of the time was spent playing video games. Get to learn how to repair electronic devices using ripped iFixit articles Got to experience all popular devices at their worst to help you pick a favorite (it's samsung) Custom point of sale system is very user-friendly In-warranty with Samsung and Google, accepts many major insurance brands including Asurion, Assurant, and many others that starts with "assure" for some reason. FANTASTIC sales bonus calculated MONTHLY (400 dollars if you meet your target each month) Sometimes get to drive to UPS to pick up mail Small team
Cons
While most customers were very grateful, some were very unreasonable. The official training articles are copied verbatim (product plugs and all) from iFixit's website Low base pay for the industry The portal point of sale is designed in-house on a budget. All site scripts are visible client-side, which is odd and insecure. Sometimes, bugs happen that void people's warranties or make workorders disappear. It's weird. Small team (when people get sick, you get stuck) Arrogant corporate team Insurance companies are a pain to work with.