Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (183) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 38 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 32 reviews)); "You learn a lot and have a good work environment to do so" ((in 20 reviews)); "Flexible hours and usually simple workflow." ((in 17 reviews)); "Great learning experience and stepping" ((in 16 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 96 reviews)); "The management was poor." ((in 49 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 20 reviews)); "My manager was completely incompetent," ((in 10 reviews)); "upper management has terrible communication and is very disorganized" ((in 9 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

2.0

Feb 16, 2017

Device Technician

Device technician

Recommend

CEO approval

Business Outlook

Pros

Learn some good skills if you apply yourself, good busy work with your hands.

Cons

Low pay, management often strings you along with incentives that nobody can attain. You can work hard for them and not get rewarded enough. Management should be the guys who know how to fix everything, but they often pawn off the things they can't/won't do onto employees.

2.0

Feb 16, 2017

ubreakifix

Smartphone technician

Recommend

CEO approval

Business Outlook

Pros

-If you can read and follow written directions, you will be able to do this job. -Perfect choice of a job instead of flipping burgers. Less smell -Lots of free time. so if you want to get paid to watch netflix and fix some screens, this is the right job for you.

Cons

-Low Pay -Low raises (if any) -Little to no growth potential (unless you know the corporate owners and their friends) -No benefits

1.0

Feb 8, 2017

Good corporation, ruined by franchisees.

Technician

Recommend

CEO approval

Business Outlook

Pros

Fun people to work with, as long as the owners son isn't around it's great. Seems like it would be a promising position, if I had the chance to even work here.

Cons

This is the North Little Rock and little Rock locations in Arkansas. Owners son ruins the name of the game, emails you telling you, you will get 40 hours, get hired to only work 15 hours after leaving a job for this position. You get knocked around to each store, and they hire random people right off the street into management position, rather than promoting deserved employees.

Viewing 802 - 804 of 826 Reviews

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Jobs at uBreakiFix

Cell Phone Repair (Will Drive Company Vehicle)

Customer Experience & Tech Specialist (Samsung/Google) - We Will Train

Store/Remote Technician

Store/Remote Technician

Cellphone Repair (Will Drive Company Vehicle Some Days)