Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 39 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 30 reviews)); "You learn a lot and have a good work environment to do so" ((in 24 reviews)); "Flexible hours and usually simple workflow." ((in 15 reviews)); "Great learning experience" ((in 14 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 96 reviews)); "The management was poor." ((in 49 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 21 reviews)); "My manager was completely incompetent," ((in 10 reviews)); "upper management has terrible communication and is very disorganized" ((in 8 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

uBreakiFix reviews

3.1

37% would recommend to a friend

(828 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (828 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

828 reviews

1.0

Dec 5, 2018

not worth the hassle

Technician

Recommend

CEO approval

Business Outlook

Pros

get to work on alot of different things

Cons

owners new nothing how to manage a store

4.0

Sep 18, 2018

Repair Tech

Repair technician

Recommend

CEO approval

Business Outlook

Pros

If you culture is good then it can be pretty fun, employee discount is nice, it can be very rewarding

Cons

It can be incredibly stressful, corporate is hard to work with, Samsung is hard to work with, the model doesn't support better than baseline wages, long days with no breaks (due to workload, not management)

1.0

Jul 16, 2018

Work here if you have no skills

Lead technician

Recommend

CEO approval

Business Outlook

Pros

Ability to communicate with customers on a daily basis.

Cons

No real sense of structure. No real lunch breaks. No real 15 minute breaks. Condescending owner. Be expected to repair and market or be ready to belittled. No real qualifications. No real work experience gained

Viewing 124 - 126 of 828 Reviews

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Jobs at uBreakiFix

Store/Remote Technician

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FIELD CELLPHONE REPAIR TECHNICIAN

uBreakiFix

uBreakiFix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

not worth the hassle

Repair Tech

Work here if you have no skills

Top companies for "Compensation and Benefits" near you

Jobs at uBreakiFix