Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Senior Technician (6) , Mobile Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 36 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 33 reviews)); "You learn a lot and have a good work environment to do so" ((in 22 reviews)); "Great learning experience and stepping" ((in 15 reviews)); "Learned a lot about technology and how to repair" ((in 9 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 98 reviews)); "The management was poor." ((in 51 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 19 reviews)); "Long hours" ((in 15 reviews)); "My manager was completely incompetent," ((in 11 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(829 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

829 reviews

3.0

May 23, 2023

Great environment but sales heavy

Cell phone repair technician

Recommend

CEO approval

Business Outlook

Pros

Great co workers, good tech starting job, good for experience.

Cons

not about repairs but more about selling insurance.

5.0

May 19, 2023

Fast paced and plenty of repairs, but overly sales focused.

Repair technician

Recommend

CEO approval

Business Outlook

Pros

Competitive pay compared to other businesses Plenty of opportunities for commission Access to OEM parts, in-stock Samsung/Google parts Manufacturer warranty repairs

Cons

Coming in to the job wanting to just do repairs, the job is overly focused on sales. Every customer has to be offered an insurance plan, accessory, review etc. With a business this busy, there isn't always time for that. If you aren't comfortable with zero down time, don't come here.

3.0

May 17, 2023

Ubif

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment, very fulfilling work.

Cons

Flaky management, low pay and benefits

Viewing 259 - 261 of 829 Reviews

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Jobs at uBreakiFix

Customer Service Electronics Specialist

Store/Remote Technician

Store/Remote Technician

Store/Mobile Technician

Store/Mobile Technician