Check out your Company Bowl for anonymous work chats.
By using generative AI to create first drafts of responses to patient messages, our friends at Mayo Clinic have saved a pilot group of nurses around 30 seconds per message. Nurses also noted the length and empathy of the generated messages—a quality of AI-generated text that researchers have noted as well. At Mayo, messages started from generated drafts tended to be longer and included more friendly, conversational language, which patients appreciate but nurses don’t always have time to include. After their initial pilot, Mayo Clinic plans to expand access to all LPNs and RNs by mid-2024. At that scale, they could save clinicians 1,500 hours per month. Released in early 2023, Augmented Response Technology (Art) is one Epic’s first tools to use OpenAI’s large language model, GPT. Congrats, folks! Read more below.
Last week, Epic joined many other organizations in Washington, D.C. to support The White House Challenge to End Hunger and Build Healthy Communities. Our commitment centers on helping providers identify the highest risk populations for food insecurity and automating interventions to connect those patients with community and health plan resources that can help. Through our suite of interoperability tools—from treatment-based interoperability, to payer connectivity, to open APIs—organizations can share patients’ social drivers of health to better coordinate care. Read more on the commitment below.
Awards like this are special because of what they represent: the success of our customers. Over the next several weeks, we’ll put the spotlight on our customers by sharing a success story for several of the categories where Epic was recognized. Look out for more from us.
After implementing Epic’s sepsis prevention model, Saint Luke's Health System reduced the time it takes to order and administer antibiotics by 32% and reduced their sepsis mortality index by 16%. From the authors of Saint Luke’s new op-ed: “Sepsis is tricky to diagnose, requiring clinicians to consider many rapidly changing factors including the patient’s medical history, vital signs, blood pressure, and more. The sepsis prevention model automatically evaluates these factors and presents actionable insights and recommendations so that clinicians know to intervene sooner.” Check out how a clinician-led implementation, a focus on nurse empowerment, and data transparency have helped Saint Luke’s succeed:
When you’re dealing with a polar vortex (us right now), where do you hide away? Our unheated treehouse probably isn’t the best place to hibernate, but on days like this it sure does look the part 😊
The final candle of 2023 is officially blown out. We hope that you had a healthy and happy new year, and that you ignite something great in 2024 😉 - Your cozy friends at Epic
Sumit Rana, who leads our research and development division, recently sat down with Healthcare IT News to discuss generative AI. They discuss Sumit’s skeptical optimism, a few uses of generative AI in Epic today, and some early outcomes—including a 76% reduction in after-hours documentation at one site. Their conversation—both the recorded interview and the abridged transcript—was published this week. Check it out below.
Last week, we hosted one of our favorite events of the year: Squash Hunger. At the two-hour food drive, Epic staff come by, make a donation, have a snack, and head home with a souvenir squash sourced from local providers. During this year’s event, Epic staff donated $21,830 and 4 pallets of dry goods to our friends at Second Harvest Foodbank of Southern Wisconsin. Congrats, everyone! Read more below.
Every year, we give our friends at the local Verona Press an update on what’s going on around Epic. Some words that jump off the page—shortbread, sci-fi, creatures, guilds, snack attack—might surprise you. Or, if you know us well, they’re totally predictable 😊 We also cover job growth, our research with the CDC, generative AI and more.
You come to Wisconsin for the cheese curds, but you stay for the burgeoning tech hub. That’s a thing, right? People say that?