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Ingrid seized a moment that not only helped her customer but every customer that would follow. This is her #CXHeroes story. 🛫 http://glassdoor.com/slink.htm?key=vMYdH
When Policies Don't Work: One CX Hero Lobbies for Change | Genesys
The story of US-based start-up, Activus Connect, is a great example of how an entrepreneurial spirit can win big. Read the blog: http://glassdoor.com/slink.htm?key=vMycB
Imagine if... A start-up could get enterprise-grade customer experience technology on Day One | Genesys
Tracy Cote, chief people officer at Genesys, says in a new Forbes article that when it comes to workplace discrimination, it’s important to “figure out what the systemic issues are by listening to your people.” Read the blog for nine other tips. http://glassdoor.com/slink.htm?key=vM0Td.
Spotted Workplace Discrimination? 10 Next Steps HR Professionals Should Take
Our company-wide gender-diversity-and-inclusion campaign is a "breath of fresh air" for #TeamGenesys. Hear from Chief People Officer Tracy Cote and others on how far we’ve come and where we’re heading when it comes to building a diverse workplace. http://glassdoor.com/slink.htm?key=vMcvl
Our company-wide gender-diversity-and-inclusion campaign is a "breath of fresh air" for #TeamGenesys. Hear from Chief People Officer Tracy Cote and others on how far we’ve come and where we’re heading when it comes to building a diverse workplace. http://glassdoor.com/slink.htm?key=vMcvl
Do you want to see what's What's new Genesys PureConnect for 2019? Read our blog for all the details. http://glassdoor.com/slink.htm?key=vMtzL
What's New with the Genesys PureConnect App in First-Half 2019 | Genesys
We are amazed by #CXHeroes who made every moment count in our journey together to deliver the world's best customer experiences. Read Bruce Eidsvik, SVP Marketing blog, Highlighting the Human Touch in Customer Service http://glassdoor.com/slink.htm?key=vMBmL
CX Heroes: Highlighting the Human Touch in Customer Service | Genesys
We want to welcome Tony Bates as the new CEO of Genesys. Tony has decades of experience steering business-to-business and business-to-consumer companies through major market transitions and rapid scaling. We are excited to have him be a part of our journey. Hear the welcome message from Paul Segre, Chairman here: http://glassdoor.com/slink.htm?key=vMdP0
Genesys Appoints Former Cisco, Microsoft and Skype Exec Tony Bates as CEO
Achieving change in workplace equality is a long and winding road. Our Cheif People Officer, Tracy Cote, outlines 6 steps companies can take to focus on workplace equality. http://glassdoor.com/slink.htm?key=vM58V
Diversity and Inclusion: Eating the Elephant
Our diversity is our strength. How we embrace the differences between us because they make us stronger. At Genesys, we make every moment count. http://glassdoor.com/slink.htm?key=vMX6R
What Diversity and Inclusion Means at Genesys
Are you an AI expert or still need to improve your knowledge? Take our artificialintelligence quiz to find out! http://glassdoor.com/slink.htm?key=vMAem
Test your customer engagement AI IQ | Genesys