Even with a couple personal referrals (some who worked at AC and some who worked with them), they went completely unresponsive without even a basic HR screening. I was really excited about the role, company and team, but was ultimately disappointed with the lack of response - especially with strong references.
Other Customer Success Interview Reviews for ActiveCampaign
I applied through an employee referral. The process took 2 weeks. I interviewed at ActiveCampaign (Chicago, IL) in Feb 2018
Interview
I was referred in by someone I knew from external activities. I did a phone screen with a recruiter who identified that I would be better suited in a role that they also had open. I then came onsite for one round of interviews and met with the team and manager I would be working with. I really appreciated that they helped me identify what my strengths were and aligned them with my interest to ensure I was in a role that would be engaging and fit my skills and experience.
Interview questions [1]
Question 1
Tell me about a time that you had to prioritize multiple projects and how you chose what to work on.
Customer Success applicants have rated the interview process at ActiveCampaign with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 46.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ActiveCampaign overall takes an average of 24 days.
Common stages of the interview process at ActiveCampaign as a Customer Success according to 2 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
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