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      Aircall

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      Customer Support Manager Interview

      Sep 12, 2022
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Aircall

      Interview

      1 calls with HR, one with manager on skype (I was not living in NYC at the time) then in person was 3 people. 1 with direct manager again, 2 with higher up's. This was pre-covid. I originally applied for an associate position but they felt I could have benefited as applying as a manager. After they denied me a position as a manager, I told them I was still interested in the associate position. That didn't seem to matter to them. HR girl highlighted their team retreats and show and tell meetings which consisted of how burning man went. They had cute colored lockers though.

      Interview questions [1]

      Question 1

      What experience do you have with awarding or giving recognition to your team?
      Answer question

      Aircall interviews FAQs

      • Common stages of the interview process at Aircall as a Customer Support Manager according to 1 Glassdoor interviews include:

        One on one interview:  33%

        Phone interview:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Success Manager(21) ;
        2. Account Executive(20) ;
        3. Sales Development Representative (SDR)(17) ;
        4. Software Engineer(14) ;
        5. Business Development Representative (BDR)(13) ;
        6. Senior Software Engineer(11) ;
        7. Marketing(7) ;
        8. Sales(6) ;
        9. Customer Success Manager (CSM)(5) ;
        10. Customer Support Specialist(5) ;
        11. Sales Development Representative(5) ;
        12. BDR(4) ;
        13. Customer Success(4) ;
        14. Intern(4) ;
        15. Senior Product Manager(4) .


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      Jobs at Aircall

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