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      Alaska Airlines

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      Related searches: Alaska Airlines reviews | Alaska Airlines jobs | Alaska Airlines salaries | Alaska Airlines benefits
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    • Alaska Airlines interviews FAQs

      • Reservation Sales Agent applicants have rated the interview process at Alaska Airlines with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Reservation Sales Agent roles take an average of 12 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Alaska Airlines overall takes an average of 32 days.
      • Common stages of the interview process at Alaska Airlines as a Reservation Sales Agent according to 12 Glassdoor interviews include:

        One on one interview:  22%

        Group panel interview:  15%

        Drug test:  15%

        Skills test:  15%

        Background check:  11%

        Phone interview:  11%

        Presentation:  4%

        Other:  4%

        Personality test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(328) ;
        2. Customer Service Agent(131) ;
        3. Customer Service Representative(72) ;
        4. CSA - Customer Service Associate(68) ;
        5. Reservations Agent(55) ;
        6. Manager(26) ;
      Customer Service Agent (CSA)
      (25) ;
    • CSA(24) ;
    • Customer Service(16) ;
    • Ramp Agent(16) ;
    • Customer Care Representative(14) ;
    • Aircraft Maintenance Technician(13) ;
    • Airline Pilot(13) ;
    • Reservation Sales Agent(13) ;
    • Senior Software Engineer(13) .
    • Reservation Sales Agent Interview

      Apr 27, 2016
      Anonymous Interview Candidate
      Kent, WA

      Other Reservation Sales Agent Interview Reviews for Alaska Airlines

      Reservations Sales Agent Interview

      Aug 20, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Alaska Airlines (Kent, WA) in Apr 2016

      Interview

      When you check in for your interview, you go into a little room to watch a video about the company. They then take you individually to take a computer test. Basically ulu should know how to book anb online reservation. They then have an HR representative advise you if you passed the test or not. After that managers will interview you. Once that's over the HR will come back and tell you if you've passed or not. At this point my journey was done.

      Interview questions [1]

      Question 1

      How did you work best as a team in a difficult situation?
      1 Answer
      2
      Average interview

      Application

      I applied online. I interviewed at Alaska Airlines

      Interview

      Mass hiring event. First wait in line to hand in resume. Then sit in an auditorium and wait for your name to be called. Answer an array of questions. Be sent back to auditorium and see if get an offer.

      Interview questions [1]

      Question 1

      Why do you want to be a reservations sales agent?
      Answer question
      1

      Reservation Sales Agent Interview

      Nov 3, 2021
      Anonymous Interview Candidate
      Des Moines, WA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Alaska Airlines (Des Moines, WA) in Nov 2021

      Interview

      Mass orientation/interview process, approx 50 attendees, 30min orientation then called for individual initial interview & typing test. I passed the typing test, but was not selected, and given zero feedback on my interview, only that I can apply again in 6months fir the same position or apply anytime for any other position. Very disappointed and confused. I met all qualifications and my answers were truthful and appropriate. I left the event very confused.

      Interview questions [3]

      Question 1

      The interviewer’s very first question was “Why Reservations?”…. I am unsure what she was implying.
      1 Answer

      Question 2

      Sometimes we may not agree with policies we must follow, how do you deal with that situation?
      1 Answer

      Question 3

      What does “remarkable” mean to you?
      1 Answer
      1

      Reservation Sales Agent Interview

      Sep 3, 2021
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Alaska Airlines (Tempe, AZ) in Sep 2021

      Interview

      It begins as a group orientation where you will meet interviewers and discuss the company, benefits, schedule, and what they are looking for in an employee. You will then be selected to do a one on one interview after the presentation ends, once the interview is done . They will let you know if you are hired or not. If you are hired, you will do a pre-employment drug test (saliva test).

      Interview questions [1]

      Question 1

      Why do you want to work for Alaska Airlines?
      1 Answer

      Jobs at Alaska Airlines

      15 jobs in United States
      Customer Strategy Manager
      Seatac, WA
      ·
      $100K - $150K /yr
      (Employer provided)
      View job
      Media Manager
      Seatac, WA
      ·
      $100K - $157K /yr
      (Employer provided)
      View job
      Manager Maintenance Planning
      Seatac, WA
      ·
      $120K - $181K /yr
      (Employer provided)
      View job
      Director Station Operations
      Honolulu, HI
      ·
      $125K - $251K /yr
      (Employer provided)
      View job
      Manager, AI
      Seatac, WA
      ·
      $150K - $224K /yr
      (Employer provided)
      View job
      View all Reservation Sales Agent Jobs