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      BT Group

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      Service Request Manager Interview

      Jun 1, 2021
      Anonymous employee
      New Delhi
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. I interviewed at BT Group (New Delhi) in Sep 2017

      Interview

      Comfortable and constructive. Technical discussion rather was good and genuine feedback given for areas of improvement. Comfortable and constructive. Technical discussion rather was good and genuine feedback given for areas of improvement

      Interview questions [1]

      Question 1

      What is bgp back door
      Answer question

      Other Service Request Manager Interview Reviews for BT Group

      Service Request Manager Interview

      Jan 7, 2021
      Anonymous employee
      Budapest
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at BT Group (Budapest) in Sep 2020

      Interview

      Due to the pandemic situation the interview took place on skype. I was interviewed by my future team leader and a HR specialist and it took approximately one hour. We talked mostly in English as this is the main language at the company. They asked about me; education, former jobs, positions etc and then they tested me by asking how would I react in different situations.

      Interview questions [1]

      Question 1

      What would you do if you are back from holiday and you realize that your backup didn't fulfill their duties and your customer is angry?
      Answer question
      1

      Service Request Manager Interview

      Oct 16, 2019
      Anonymous Interview Candidate
      Budapest
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at BT Group (Budapest) in Oct 2019

      Interview

      1. Submit application online 2. Quick phone call to arrange an interview 3. One hour interview with team leaders. After that they ask you to wait two weeks for a response, either positive or negative they will write back

      Interview questions [3]

      Question 1

      Why are you the best person for this job?
      Answer question

      Question 2

      Do you know what a service request manager does?
      Answer question

      Question 3

      Why did you apply for this job?
      Answer question
      1

      BT Group interviews FAQs

      • Service Request Manager applicants have rated the interview process at BT Group with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Service Request Manager roles take an average of 21 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at BT Group overall takes an average of 28 days.
      • Common stages of the interview process at BT Group as a Service Request Manager according to 4 Glassdoor interviews include:

        Presentation:  23%

        Group panel interview:  23%

        IQ intelligence test:  15%

        One on one interview:  15%

        Background check:  8%

        Personality test:  8%

        Phone interview:  8%

      • Here are the most commonly searched roles for interview reports -

        1. Project Manager(357) ;
        2. Software Engineer(200) ;
        3. Associate(165) ;
        4. Customer Service Representative(156) ;
        5. Account Manager(150) ;
        6. Network Engineer(147) ;
        7. Sales Advisor(127) ;
        8. Manager(117) ;
        9. Analyst(113) ;
        10. Customer Service Advisor(113) ;
        11. Sales(98) ;
        12. Engineer(95) ;
        13. Customer Service(87) ;
        14. Senior Consultant(87) ;
        15. Finance Manager(83) .


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      Jobs at BT Group

      1 jobs in United States
      Hardware Engineer
      Chantilly, VA
      ·
      $96K - $146K /yr
      (Glassdoor est.)
      View job
      View all Service Request Manager Jobs