I applied online. The process took 3 weeks. I interviewed at Boots (Speke, England) in Jan 2017
Interview
Group interview. Spent time rehearsing with each other how to approach customers. Spent 2 hours answering questions and bringing customers over to the counter to do their make up. The manager wiped off my make up, which I had spent time on, so she could re apply it to show us how to apply the customer's make up. I went to the shop floor feeling very uncomfortable because I didn't like how I looked. She was also very rude in the whole process.
It was very basic
It was an assessment, I had to bring proof to the No7 counter and make them buy No7 products.
It can challenging for people who do not like interacting with people
there were two interviews, stage 1 and stage 2. stage one in person customer interaction 1 hour long had to do customers makeup and product promotion, stage two online meeting
2 part interview, the first part of the interview you are on the shop floor they are marking you on your skills on how confident you are to approach a customer in the store and bring them back to store, make sure to try and get someone back that is what they are looking for, they will ask you to put some makeup on the customer they are not marking your makeup skills they want too see you won’t have a problem with approaching customers and bringing them back to counter.
If u pass this part of the interview they will then ask you back and do a formal interview they ask a lot of questions about what would you do in scenarios.
Interview questions [1]
Question 1
How would you deal with a difficult customer?
Describe a time you worked in a team?