I applied online. The process took 1 week. I interviewed at Boots (London, England) in Feb 2018
Interview
I've applied online. I passed the online assessment and after a few days they call me for the interview. Only few days to get me ready for the day. We were in three, the managers were very gentle and no too stressful. They asked to present ourselves and also our unknowlegdment about No7 products. We had to make-up each other, at the end we had to stay in the shop trying to catch customers who would be happy to try the products.
It was very basic
It was an assessment, I had to bring proof to the No7 counter and make them buy No7 products.
It can challenging for people who do not like interacting with people
there were two interviews, stage 1 and stage 2. stage one in person customer interaction 1 hour long had to do customers makeup and product promotion, stage two online meeting
2 part interview, the first part of the interview you are on the shop floor they are marking you on your skills on how confident you are to approach a customer in the store and bring them back to store, make sure to try and get someone back that is what they are looking for, they will ask you to put some makeup on the customer they are not marking your makeup skills they want too see you won’t have a problem with approaching customers and bringing them back to counter.
If u pass this part of the interview they will then ask you back and do a formal interview they ask a lot of questions about what would you do in scenarios.
Interview questions [1]
Question 1
How would you deal with a difficult customer?
Describe a time you worked in a team?