I applied online. The process took 3 weeks. I interviewed at Boots (Newcastle upon Tyne, England) in Sep 2019
Interview
asked questions about general customer service, experience, took me on store floor and tested my knowledge on safety and what could be made better/ improved, make sure you talk about pulling forward and keeping things tidy as its a massive part of there business
I applied online. The process took 1 week. I interviewed at Boots (Nottingham, England)
Interview
IT test and then self-introduction, and then two Scene Questions : Give an example of when you helped a customer solve a problem and an example of when you received a new task.
Interview questions [1]
Question 1
IT test and then self-introduction, and then two Scene Questions
Applied online and then assessment to complete . Once you complete and pass the online test. They will call for interview in the store . Then there will be 2 rounds in the store .
I applied online. The process took 2 weeks. I interviewed at Boots (Nottingham, England) in Jun 2025
Interview
Sat in reception with around 15 others, whilst my ID was checked and got visitor badge. Then separated and did a quick tour with some others. Then a 10 minute IT task based on keyboard shortcuts, but only really takes a couple of minutes. Then taken to wait in reception until taken into interview. Asked to tell them about yourself, followed by 2 questions, then you can ask any yourself.
Interview questions [2]
Question 1
How would you deal with a customer that comes to you with a problem?