I found so much help here for my interview that I thought I'd contribute something in return. I initially filled out some personal details and availability and instantly received an email to complete an online assessment. I completed it and was emailed the next day to arrange an interview time. I was told it would take up to 50 minutes and it would involve some customer interaction and that I should learn about a product that interests me. My actual interview was only 20 minutes with a lovely lady who made me feel very at ease. I had no previous work experience but this wasn't an issue at all. The store I was interviewing for had scrapped the customer interaction part of the interview as they thought it didn't really accomplish anything. Instead I was asked how I'd respond to certain situations like what I'd do if a teenager had lost the gloss from her hair and needed help, how to spot confident/uncertain customers. She then asked me to talk about the product I'd learnt about and then asked how I could sell it to her. There were a few standard interview questions too and I was offered the job on the spot. Definitely come prepared to answer any of the questions other people here have said they'd been asked because that's what I did and I found that all of mine had come up on here at some point! She also liked the fact I gave quite thorough answers.