I applied online. The process took 2 weeks. I interviewed at Boots (Nottingham, England) in Jul 2015
Interview
First stage was a telephone interview with role play and information about the role which lasted about 15 minutes. There was then a face to face interview with tour round office, talk through CV, competency questions, a typing test and an email answering exercise. Interviewer was really friendly and I was made to feel at ease throughout the whole process.
I applied online. The process took 1 week. I interviewed at Boots (Nottingham, England)
Interview
IT test and then self-introduction, and then two Scene Questions : Give an example of when you helped a customer solve a problem and an example of when you received a new task.
Interview questions [1]
Question 1
IT test and then self-introduction, and then two Scene Questions
Applied online and then assessment to complete . Once you complete and pass the online test. They will call for interview in the store . Then there will be 2 rounds in the store .
I applied online. The process took 2 weeks. I interviewed at Boots (Nottingham, England) in Jun 2025
Interview
Sat in reception with around 15 others, whilst my ID was checked and got visitor badge. Then separated and did a quick tour with some others. Then a 10 minute IT task based on keyboard shortcuts, but only really takes a couple of minutes. Then taken to wait in reception until taken into interview. Asked to tell them about yourself, followed by 2 questions, then you can ask any yourself.
Interview questions [2]
Question 1
How would you deal with a customer that comes to you with a problem?