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      Centivo

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      Customer Service Representative (CSR) Interview

      Mar 23, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Centivo

      Interview

      Disorganized. Confusing. Poor communication. No timelines. Was set up for interview meetings. Questions were average. They didn't seem to know what had been asked of me since I got a few questions several times without acknowledgement that they were repeats. The organization has few people, yet I was confused about who was reaching out to me at different points over the process. No sense of time horizon in the process -- it seemed my need or desire for a decision was not on their radar.

      Interview questions [2]

      Question 1

      What do you see yourself doing in 10 years?
      Answer question

      Question 2

      We don't pay top-dollar. Are you okay with that?
      Answer question

      Centivo interviews FAQs

      • Common stages of the interview process at Centivo as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:

        Personality test:  20%

        One on one interview:  20%

        Presentation:  20%

        Phone interview:  20%

        IQ intelligence test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Director(3) ;
        2. Claims Analyst(2) ;
        3. Intern(2) ;
        4. Marketing(2) ;
        5. Member Care(2) ;
        6. Member Care Supervisor(2) ;
        7. Sales Executive(2) ;
        8. Stop Loss Analyst(2) .


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      Jobs at Centivo

      2 jobs in United States
      Customer Service Supervisor (Healthcare)
      Buffalo, NY
      ·
      $70K - $75K /yr
      (Employer provided)
      View job
      Client Success Executive - National Accounts
      Buffalo, NY
      ·
      $115K - $135K /yr
      (Employer provided)
      View job
      View all Customer Service Representative (CSR) Jobs