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      ContactPoint 360

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      Instructional Designer Interview

      Mar 5, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at ContactPoint 360 in Jan 2023

      Interview

      Step 1: Phone Interview Step 2: VP interview They were very clear about the process. I also made sure that I answer it clearly. I don’t know what happened to this company. There’s no FEEDBACK at all. Every applicant deserves to know the result whether they pass or fail the interview. This company doesn’t respect each applicant.

      Interview questions [1]

      Question 1

      Why did you apply to this company? Do you have sample works? What’s your expected salary?
      Answer question

      Other Instructional Designer Interview Reviews for ContactPoint 360

      Instructional Designer Interview

      Jan 30, 2023
      Anonymous Interview Candidate
      McAllen, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 7 weeks. I interviewed at ContactPoint 360 (McAllen, TX) in Dec 2022

      Interview

      Interview #1 - Phone screen Interview #2 - Hiring manager Interview #3 - HR & other higher up. LONG wait like 5 weeks. Another recruiter reached out via email to set up a "2nd interview". Weird but ok nothing else was panning out so let's just see what happens. They ask me if I am still available and say it was a mistake the interview set up but they will get back to me the next week. Too bad they didn't have the courtesy to say then and there that they were not going to offer me the role. Rather they wait another week until I email a follow up with a generic email. If the culture at this company is anything like how they treated a candidate then I'm happy to not get an offer. There were red flags everywhere being that not one person that interviewed me had been with the company longer than 6 months. And the pay range was longer than any other on the market. I was told they'd hire from areas with a lower cost of living so they can get away with the low salary.

      Interview questions [1]

      Question 1

      It's been so long I don't even know. Nothing different then any other interview. Background, Call center experience.
      Answer question

      ContactPoint 360 interviews FAQs

      • Candidates applying for Instructional Designer roles take an average of 49 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ContactPoint 360 overall takes an average of 18 days.
      • Common stages of the interview process at ContactPoint 360 as a Instructional Designer according to 1 Glassdoor interviews include:

        Group panel interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(84) ;
        2. Customer Service Agent(23) ;
        3. Customer Service Representative (CSR)(19) ;
        4. Supervisor(12) ;
        5. Agent(8) ;
        6. Team Leader(8) ;
        7. Customer Service Associate(7) ;
        8. Customer Support Associate(7) ;
        9. Customer Support Specialist(6) ;
        10. Manager(6) ;
        11. Sales Agent(6) ;
        12. Operations Manager(5) ;
        13. Operations Supervisor(5) ;
        14. QA Analyst(5) ;
        15. Quality Analyst(5) .


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      Jobs at ContactPoint 360

      56 jobs in United States
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      Call Center Trainer
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      ·
      $38K - $62K /yr
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