Customer Service Associate applicants have rated the interview process at Gap with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 7 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Gap overall takes an average of 13 days.
Common stages of the interview process at Gap as a Customer Service Associate according to 8 Glassdoor interviews include:
Group panel interview: 24%
Background check: 18%
Presentation: 12%
Drug test: 12%
Skills test: 12%
Phone interview: 6%
Personality test: 6%
IQ intelligence test: 6%
One on one interview: 6%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 6 days. I interviewed at Gap (Rocklin, CA) in Sep 2015
Interview
They were doing group interviews at that time and they were fun as long as you contributed to the questions being thrown out there it became easier on the next question awesome interview
Group interview with Internal operations mgr: Overview of compan and position, personal introductions and ice breakers, introduction videos, opt. task including selecting an ensemble from the sales floor for a specified event, Q & A.
Interview questions [1]
Question 1
-What do u like about Gap Inc?
-What brought you to gap?
-History in retail
I applied online. The process took 5 days. I interviewed at Gap (Dayton, OH)
Interview
it was mostly a group interview then sat down with one person who asked a few questions. We watched a video, and took a personality questionnaire. They had a few positions they were hiring for and they chose your job. I wanted logistics and they put me in customer service.
I applied online. The process took 1 week. I interviewed at Gap
Interview
Group interview with 3 other people. I felt they were definitely judging us on our style, so wear a nice "gap-style" outfit. Pretty casual interview but make sure if you have a group interview you speak up and get your voice heard.