I applied online. The process took 2 weeks. I interviewed at Marks & Spencer (Leeds, England) in Oct 2025
Interview
Routine interview, they asked normal interview questions to know why you wanted to work there specifically as well as why you would be a good fit for the role. Took around 15 minutes but interviewer was a bit late to arrive.
Interview questions [1]
Question 1
Name one time you made a mistake and admitted to it
I applied online. The process took 1 week. I interviewed at Marks & Spencer in Oct 2024
Interview
The interview went well, we chatted for around 30 minutes on my experience and the way the operate within the store. It was agreed during interview that my skills would be an asset to the bakery and they were also looking for someone in this department.
We took a look around the shop floor together, and was informed they would be in touch. I got a text message from the baker offering me the job, I replied and that is the last I heard. Very strange indeed…
Interview questions [1]
Question 1
Three things I had observed in the store that would improve customer experience.
I applied online. The process took 2 days. I interviewed at Marks & Spencer (Taunton, England) in Apr 2015
Interview
The interview asked me to analyse and memorise a document booklet of facts of the current food range before being tested in a role-play scenario where I had to aid a customer. Simple enough but for the fact I wasn't told that it would be a role-play scenario and I was expecting more of a verbal test. Caught me off guard and I was very confused - not sure if it was intended to not tell me this, and was in fact a test of my response rate and creativity. No personal questions or character analysis.