Service Desk Analyst applicants have rated the interview process at SHI International with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Desk Analyst roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at SHI International overall takes an average of 16 days.
Common stages of the interview process at SHI International as a Service Desk Analyst according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at SHI International (Somerset, NJ)
Interview
1 screening interview, 1 manager interview, 1 director interview. The interview with the director is the most nerve-racking one. If you just be yourself and talk about the company's goal, you should be good.
Thank you for providing feedback. We are happy to hear you had a positive interview experience, and we wish you the best of luck with your future career aspirations.
Other Service Desk Analyst Interview Reviews for SHI International
I applied online. I interviewed at SHI International in Nov 2017
Interview
I was given one day advance notice to come to the interview while I was still employed from my old job. The interview was average and felt like the recruiter was checking how I carried myself. The position was for 2nd shift and I was asked why I was looking for that shift.
Interview questions [1]
Question 1
How do you handle irate customers? How do you handle disagreement with managements?