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      SHI International

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      Service Desk Analyst Interview

      Mar 29, 2018
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at SHI International in Nov 2017

      Interview

      I was given one day advance notice to come to the interview while I was still employed from my old job. The interview was average and felt like the recruiter was checking how I carried myself. The position was for 2nd shift and I was asked why I was looking for that shift.

      Interview questions [1]

      Question 1

      How do you handle irate customers? How do you handle disagreement with managements?
      Answer question

      Other Service Desk Analyst Interview Reviews for SHI International

      Service Desk Analyst Interview

      Sep 22, 2025
      Anonymous Interview Candidate
      Somerset, NJ
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at SHI International (Somerset, NJ)

      Interview

      1 screening interview, 1 manager interview, 1 director interview. The interview with the director is the most nerve-racking one. If you just be yourself and talk about the company's goal, you should be good.

      Interview questions [1]

      Question 1

      How do you handle multiple moving parts?
      Answer question
      avatar
      SHI International response
      9mo
      Thank you for providing feedback. We are happy to hear you had a positive interview experience, and we wish you the best of luck with your future career aspirations.