I applied to a couple postings and within a few weeks I got a call for a few of them and set up various interviews. There was a panel of 2-3 people asking questions. They were always easy to talk to.
Other Patient Service Representative Interview Reviews for UC Davis Health
I applied online. The process took 5 months. I interviewed at UC Davis Health (Sacramento, CA)
Interview
I had two interviews, one through zoom and the other in person. I had three team members ask me a couple questions about my past work experiences and asked how I handle certain situations like difficult customers/ patients. After the interview I was told they would reach out, but I never heard back.
Interview questions [1]
Question 1
Tell us a time you had a difficult customer and how you handled it.
I applied online. I interviewed at UC Davis Health (Sacramento, CA)
Interview
The interview process was fairly simple. They give you a call to confirm you are still interested and send a link via email to schedule an interview that suits your preference. There's usually 2-3 people interviewing you. They ask about 10 questions and write down your answers and take notes as you go. They are very kind and informative if you have any questions.
Patient Service Representative applicants have rated the interview process at UC Davis Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Service Representative roles take an average of 115 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at UC Davis Health overall takes an average of 48 days.
Common stages of the interview process at UC Davis Health as a Patient Service Representative according to 5 Glassdoor interviews include:
Group panel interview: 40%
Skills test: 20%
Drug test: 10%
Background check: 10%
Phone interview: 10%
Other: 10%
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