I interviewed for a role at Xero. The interview process felt heavily focused on STAR method and structured responses rather than evaluating actual skills and experience. Also, Interviewer was late to join. I was told I had the right skills, leadership experience, and was overall suitable for the role ( was doing same from past 4+ years), but was rejected due to longer answers and not following the exact STAR format. It felt like the process prioritised format over substance. Recruiter was kind enough to offer feedback, which was appreciated. If you're interviewing here, I'd recommend DON'T,

I had initial screening and then 1 hour assessment with behavioural questions and video interview. It was fast and moderately difficult. Then after a week of the assessment submission I got an email from HR team for initial interview. I am yet to take part in this interview and this will the my opportunity learn more about the company and the hiring process.

The interview had a tell us about yourself question and scenario based questions to show skills. For example tell us about a time you went above and beyond for a customer.